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Case Study: Multi-Location Healthcare Brand Boosts Conversions & Traffic with CRO + SEO Investment

Feb 2, 2026 | Case Studies

Last updated on January 25, 2026 by Diana Rapine

Overview

A multi-location healthcare provider partnered with our team to overhaul their online presence through an aggressive SEO campaign paired with a conversion rate optimization (CRO) strategy. The goal was to improve organic visibility, drive more high-intent traffic to location pages, and turn more of that traffic into booked appointments.


The Challenge

Despite having dozens of physical locations, the client’s website suffered from:

  • Low organic visibility for key service and location terms
  • Underperforming landing pages with low engagement and poor conversion rates
  • Limited tracking of user behavior and lead generation metrics

The client wanted a scalable strategy that could work across multiple locations and specialties while delivering measurable ROI.


The Strategy

We executed a comprehensive CRO + SEO package:

  1. Technical SEO Overhaul – Fixed crawl issues, improved Core Web Vitals, implemented structured data, and optimized site architecture.
  2. On-Page Optimization – Enhanced service and location pages with targeted keyword optimization, long-form content, and internal linking.
  3. Local SEO Expansion – Optimized Google Business Profiles for each location and built consistent NAP citations.
  4. Conversion Rate Optimization – Tested new CTAs, improved above-the-fold layouts, added appointment booking prompts, and simplified contact forms.
  5. Ongoing Content & Link Building – Published location-specific blog content and earned backlinks from reputable health directories and local media.

The Results (YoY: July 2024 – August 2025 vs. prior year)

Sitewide Organic Performance:

  • Total Users: +86.16%
  • New Users: +85.63%
  • Returning Users: +78.04%
  • Organic Search Users: +62.75%
  • Organic Key Events: +6.41% YoY despite lower event rate per user

Location Page Wins:

  • Jacksonville Location (Organic):
    • Sessions: +82.33%
    • New Users: +87.46%
    • Key Events: 53 (96.36% increase)
  • St. Augustine Location (Organic):
    • Sessions: +92.16%
    • New Users: +102.49%
    • Key Events: +10.71%

Google Search Console:

  • Clicks: 164K over 16 months
  • Impressions: 11.7M
  • Average Position: 29.5 (with steady upward trend)

Why It Worked

By combining high-impact CRO changes with long-term SEO growth tactics, we didn’t just drive more traffic — we increased qualified traffic to critical location pages. The result was a substantial increase in both visibility and lead generation across multiple locations.


Key Takeaways

  • Multi-location healthcare providers can see rapid gains when CRO and SEO are implemented together.
  • Localized optimization drives direct impact on appointment-focused landing pages.
  • Tracking at the location level is critical to measuring true ROI.

If you are searching for a team to handle your Health Care Marketing that produces results, we’re here for you! Book a FREE Consultation today!

Diana Rapine, MBA

Diana Rapine, MBA

Digital Marketing Associate

Diana specializes in social media, email, and strategy. An Annapolis-based MBA, she enjoys family life, volunteer work, and a thriving garden while helping clients grow authentic connections that last.