Health Care Organization Sees 74% Increase in Conversions

Mar 7, 2025 | Case Studies

The Challenge

A senior care provider specializing in home health services, aimed to boost engagement and qualified leads following a significant digital marketing push. Despite increased efforts, the team faced key challenges:

  1. Generating local new patient leads for Richmond-based healthcare services.
  2. Achieving visibility in competitive search rankings.
  3. Improving efficiency and ROI across advertising and social media campaigns.

To address these issues, the organization partnered with Renaissance Marketing to implement a data-driven marketing strategy tailored to their unique goals.

The Outcome

By focusing on organic growth, local keyword targeting, and paid ad efficiency, the client achieved:

  • A 49% increase in website traffic in just one month.
  • A 33% growth in phone calls from Google Business Profile.
  • A 75% reduction in cost per conversion for Google Ads.
  • Significant improvements in social media engagement, with impressions increasing by up to 239%.

The Story 

The healthcare organization provides personalized senior care services across Richmond, VA, and the surrounding areas. In October 2024, Renaissance Marketing executed a comprehensive marketing campaign designed to elevate brand visibility and drive high-quality leads.

The Challenge

Despite increased efforts, the team faced key challenges:

  1. Generating local leads for Richmond-based services.
  2. Achieving visibility in competitive search rankings.
  3. Improving efficiency and ROI across advertising and social media campaigns.

To address these issues, the organization partnered with Renaissance Marketing to implement a data-driven marketing strategy tailored to their unique goals.

The Approach

Driving Organic Growth with SEO

A laptop displaying the words SEO Search Engine Optimization on the screen surrounded by post-it notes

Renaissance Marketing optimized the clients’’ website to rank for high-value, local keywords such as “home health care service near me.” Specific tactics included:

  • Enhancing content on top-performing pages like the Home Health Richmond, Personal Care Richmond, and Service Area pages.
  • Achieving the first top 10 keyword ranking for a competitive local search term.

These efforts resulted in a 49% increase in organic visits month-over-month.

Maximizing Paid Ad Efficiency

A laptop on a table open to Google.com

Through strategic adjustments to Google Ads campaigns, Renaissance Marketing:

  • Improved the click-through rate to an impressive 26.49% (up 553%).
  • Reduced the cost per conversion by 75% (from $122.92 to $31.05).
  • Lowered the cost per click by 30% through optimized bidding.

This led to a campaign that efficiently drove qualified leads while significantly reducing costs.

Enhancing Local Engagement with Google Business Profile

By optimizing the client’s Google Business Profile, we saw:

  • A 33% increase in phone calls (from 21 to 28).
  • Greater visibility in local searches, connecting prospective clients more effectively.

Growing Social Media Impressions

Person looking at phone, graphics floating above phone indicating social media likes

The impact of the redesign was transformative. Within Renaissance Marketing implemented a targeted social strategy to expand brand awareness and engagement, achieving:

  • 47,779 Facebook impressions (up 54%).
  • 363 Instagram impressions (up 239%).

Through our media mix social package, these efforts strengthened community connections and increased local visibility – seeing improved engagement and reach resulting from video shorts and a new content strategy.

The Results 

Renaissance Marketing’s comprehensive strategy delivered outstanding results in October 2024:

  • Website traffic surged, with 1,414 organic visits (a 49% increase), and a 74% increase in conversions.
  • Paid ads became dramatically more efficient, reducing costs while driving more qualified leads.
  • The client reached new levels of engagement across search, social, and advertising platforms.
A chart showing October 2024 Performance Improvements with a ~50% increase in website traffic, ~33% increase in Google Business calls, and nearly a 75% reduction in cost per conversion

These results positioned our client as a leading, trusted senior care provider in Richmond, VA, demonstrating the power of a focused, data-driven marketing strategy.